10 Most Common Misconceptions About User Experience Design
January 9, 2009 – 9:11 am PDT – by Whitney Hess 25 Comments
Whitney Hess is an independent user experience designer, writer and consultant based in New York City. She authors the blog Pleasure and Pain.
When I tell people that I am a user experience designer, I usually get a blank stare. I try to follow it up quickly by saying that I make stuff easy and pleasurable to use. That’s the repeatable one-liner, but it’s a gross oversimplification and isn’t doing me any favors.
The term “user experience” or UX has been getting a lot of play, but many businesses are confused about what it actually is and how crucial it is to their success.
I asked some of the most influential and widely respected practitioners in UX what they consider to be the biggest misperceptions of what we do. The result is a top 10 list to debunk the myths. Read it, learn it, live it.
User experience design is NOT…